Refund policy
Digital Product Refund Policy
Last updated: May 15, 2026
Thank you for your purchase. Please read this policy carefully before completing your order.
No Refunds
Due to the nature of digital products, all sales are final. We do not offer refunds, returns, or exchanges once a purchase has been completed.
Digital products include, but are not limited to:
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Downloadable files
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Software
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Online courses
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Templates
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E-books
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Digital subscriptions
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Licensed content
Once access is granted, the product is considered delivered and cannot be returned.
Exceptions
Refunds may only be considered in the following situations:
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You were charged multiple times for the same product
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The product was not delivered due to a verified technical issue on our side
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A legal obligation requires a refund under applicable consumer protection laws
Any approved exception will be reviewed on a case-by-case basis.
Responsibility Before Purchase
By purchasing our digital products, you acknowledge that:
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You have reviewed the product description and system requirements
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You understand the functionality and content of the product
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You agree to this no-refund policy before completing payment
Contact
If you experience technical issues accessing your purchase, please contact us at:
Email: dp-customerservice@hotmail.com
We will make reasonable efforts to resolve access or delivery problems.